Sustainability KPIs Summary
We closely monitor and measure our progress and performance on sustainability across many areas.
Below is a summary of key performance indicators in our four focus areas - Content and Customers, Communities, Colleagues and the Environment - over a five year period. The data can also be downloaded in Excel using the links below. Informa's position in the Dow Jones Sustainability Index is an additional Group KPI for the Company.
For full background, see our Sustainability Reports.
- Content & Customers
- Communities
- Colleagues
- Environment
Sustainability KPIs Summary Data Table (2016-2020)
| Units | Link to FasterForward | 2020 | 2019 | 2018 | 2017 | 2016 | |
| Content & Customers | |||||||
| Revenues | £m | £ 1,661 m | £2,890 m | £2,369 | £1,758 m | £1,346 m | |
| Profit before tax (adjusted) | £m | £268 m | £933 m | £ 732 m | £ 546 m | £ 377 m | |
| Countries sold into | Number of countries | 170+ | 170+ | 170+ | 165 | 165 | |
| New books published | Number of books | 6,929 | 7,300 | 7100 | 7,100 | 6,100 | |
| Ebooks to search & download | Number of ebooks | 151,070 | 127,000 | 120,000 | N/A | N/A | |
| Ebooks | % of all book titles | 85% | 78% | 77% | 74% | 73% | |
| Open access journals | Number of journals | Impact Multiplier | 282 | 276 | 268 | 173 | 108 |
| Open access articles | Number of OA articles published | Impact Multiplier | 18,400 | 16,700 | 13,500 | 11,073 | 7,602 |
| Number of journals downloaded through INASP | Number of journal downloads | Impact Multiplier | 1,017,000 | 1,286,139 | 1494,238 | 1,323,208 | 1,016,705 |
| Journal articles downloaded | Number of articles downloaded | 273 m | 200 m | 150 m | N/A | N/A | |
| Accepted articles from developing countries | % of all accepted articles | 39% | 38% | 35% | 35% | 36% | |
| Subscriptions to our intelligence products | No. of subscribers | 25,700 | 25,800 | 27,000 | 38,000 | 25,000 | |
| T&F content addressing the UN Sustainable Development Goals (SDGs) | Number of book chapters and journal articles in the SDGO library | Sustainability Inside | 14,600 | 12,000 | N/A | N/A | N/A |
| Events participating in 'The Fundamentals' that support the sustainable development of the industry | Average score received on the Fundamentals | Sustainability Inside | 75% | NA | N/A | N/A | N/A |
Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.
Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.
Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb
Sustainability KPIs Summary Data Table (2016-2020)
| Units | Link to FasterForward | 2020 | 2019 | 2018 | 2017 | 2016 | |
| Communities | |||||||
| Volunteering | % of colleagues volunteering | Impact Multiplier | 7% | 13% | 15% | 9% | 6% |
| Number of colleagues | Impact Multiplier | 784 | 1,446 | 1,729 | 689 | 372 | |
| Number of hours | Impact Multiplier | 8,151 | 9,363 | 10,247 | 5,474 | 2,396 | |
| Total company donations | £ | Impact Multiplier | £ 651,500 | £ 1,432,000 * | £ 1,409,000 | £ 685,000 | £ 476,000 |
| Company donations (cash) | £ | Impact Multiplier | £ 194,500 | £ 446,000 * | £ 354,000 | £ 411,000 | £ 338,000 |
| Volunteer programme costs | £ recorded | Impact Multiplier | £ 283,000 | £ 424,000 * | £ 376,000 | £ 235,000 | £ 95,000 |
| Donations in kind | £ recorded | Impact Multiplier | £174,000 | £ 562,000 * | £ 678,000 | £ 39,000 | £ 44,000 |
| Colleague fundraising | £ | Impact Multiplier | £ 43,000 | £ 305,000 * | £ 191,000 | £ 82,000 | £ 71,000 |
| Statutory effective tax rate | % | Impact Multiplier | NA (a) | 23% | 21% | 21% | 18% |
| Events to support authors | Number of events | Impact Multiplier | 131 | 107 | 120 | 124 | 127 |
| Events to support developing world authors | Number of events | Impact Multiplier | 99 | 52 | 33 | 60 | 64 |
Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.
Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.
Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb
Sustainability KPIs Summary Data Table (2016-2020)
| Units | Link to FasterForward | 2020 | 2019 | 2018 | 2017 | 2016 | |
| Volunteering | |||||||
| Headcount | Number of colleagues | 10,945 | 11,296* | 11,197 | 7,525 | 6,394 | |
| Headcount | % full time colleagues | 95.6% | 95.3% | 94.9% | NA | NA | |
| Headcount | Number of external contractors | 1,221 | 2,026 | NA | NA | NA | |
| Spend on formal training | £m | £2.1m* | £ 2.7 m* | £ 2.9 m | £ 2.5 m | £ 2.3 m | |
| Training spend per colleague | £m/colleague | £188 | £ 228 | £ 259 | £ 332 | £ 360 | |
| Training hours per colleague | Number of hours per colleague | 8.22 | 7.32 | 3.07 | N/A | N/A | |
| Colleague engagement score | % saying they are engaged | 86% | 80%* | 77% | 74% | 71% | |
| New hires | Number of new hires | 1,134 | 2.797 | 1,733 | 1,560 | 1,170 | |
| Open positions filled by internal candidates | % of internal hires | 13% | 10% | 10% | N/A | N/A | |
| Colleague turnover - Voluntary | % turnover | 11% | 10%* | 16% | 16% | 16% | |
| Colleague turnover - Total | % turnover | 21% | 26%* | 26% | 24% | 24% | |
| Absenteeism | Sick days/year per colleague | 2.3 | 3.3* | 3.0 | 2.2 | 2.3 | |
| Absenteeism | % of total days scheduled | 0.69%* | 1.02% | 0.92% | 0.66% | 0.69% | |
| Absenteeism | Data coverage (% of colleagues) | 97% | 84% | 65% | 74% | 74% | |
| All Colleague gender split | % female | 59%* | 59%* | 59% | 56% | 56% | |
| Junior management gender split | % female | 57% | 57% | 57% | 55% | 55% | |
| All management gender split | % female | 54%* | 53%* | 54% | 51% | 49% | |
| Leadership group gender split | % female | 29%* | 30%* | 32% | 27% | 33% | |
| Top management gender split | % female | 28% | 27% | 25% | 25% | 25% | |
| Director gender split | % female | 30%* | 30%* | 25% | 22% | 20% | |
| Promotions gender split | % female | 58%* | 62%* | 60% | 60% | 63% | |
| Gender split of managers in revenue-generating functions | % female | 54% | 54% | 53% | 51% | 45% | |
| Gender split in STEM-related positions | % female | 46% | N/A | N/A | N/A | N/A | |
| Gender pay gap (UK) | % difference | 21.3%* | 22.3%* | 22.7% | 23.3% | NA | |
| Colleagues by age (20s or under) | % of colleagues aged 29 or less | 22% | 25% | 25% | 25% | N/A | |
| Colleagues by age (30s) | % of colleagues aged 30-39 | 36% | 34% | 34% | 31% | N/A | |
| Colleagues by age (40s) | % of colleagues aged 40-49 | 23% | 22% | 22% | 23% | N/A | |
| Colleagues by age (50s) | % of colleagues aged 50-59 | 14% | 13% | 14% | 14% | N/A | |
| Colleagues by age (60s or above) | % of colleagues aged 60 or above | 5% | 5% | 5% | 6% | N/A | |
| Diversity data based on a voluntary and confidential survey of UK and US colleagues, representing 66% of our US and UK population and around 40% of the company | |||||||
| Lesbian, Gay & Bisexual colleagues | % lesbian, gay and bisexual colleagues | 6% | N/A | N/A | N/A | N/A | |
| Lived gender | % colleagues whose lived gender is the same as assigned at birth | 99% | N/A | N/A | N/A | N/A | |
| UK colleagues by race and ethnicity | % White or White British | 85% | N/A | N/A | N/A | N/A | |
| UK colleagues by race and ethnicity | % Asian or Asian British | 7% | N/A | N/A | N/A | N/A | |
| UK colleagues by race and ethnicity | Mixed ethnicity | 4% | N/A | N/A | N/A | N/A | |
| UK colleagues by race and ethnicity | Black or Black British | 3% | N/A | N/A | N/A | N/A | |
| US colleagues by race and ethnicity | White/ Caucasian | 77% | N/A | N/A | N/A | N/A | |
| US colleagues by race and ethnicity | Hispanic or Latino | 8% | N/A | N/A | N/A | N/A | |
| US colleagues by race and ethnicity | Asian | 6% | N/A | N/A | N/A | N/A | |
| US colleagues by race and ethnicity | Black or African American | 3% | N/A | N/A | N/A | N/A | |
| US colleagues by race and ethnicity | Two or more races | 3% | N/A | N/A | N/A | N/A | |
| Colleagues with disability or long-standing condition that creates limitations | % of colleagues with disability or condition | 15% | N/A | N/A | N/A | N/A | |
| Walk The World | Number of walkers | 1,460 | 7,000 | 4,000 | 3,500 | 2,000 | |
| Walk The World | % of colleagues taking part | 13% | 60% | 55% | 46% | 33% | |
| Walk The World | Distance walked (km) | 14,600 | 60,000 | 43,000 | 28,800 | 17,200 | |
| Walk The World | Charitable donations | Impact Multiplier | 39,000 | 380,000 | 181,000 | 155,000 | 120,000 |
Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.
Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.
Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb
Sustainability KPIs Summary Data Table (2016-2020)
| Units | Link to FasterForward | 2020 | 2019 | 2018 | 2017 | 2016 | |
| Energy & greenhouse gas emissions | |||||||
| Total energy consumption | MWh | Faster to Zero | 246,11* | 32,775 | 35,120 | 27,424 | 26,405 |
| Natural gas consumption | MWh | Faster to Zero | 10,692 | 11,677 | 12,562 | 6,523 | 5,272 |
| Electricity consumption | MWh | Faster to Zero | 13,232 | 16,814 | 16,924 | 14,932 | 15,309 |
| Other fuels consumption | MWh | Faster to Zero | 687 | 4,285 | 5,635 | 5,968 | 5,825 |
| Total energy use per revenues | MWh/£m | Faster to Zero | 14.82 | 11.34 | 14.83 | 15.60 | 19.62 |
| Renewable electricity generated/purchased | MWh | Faster to Zero | 12,810 | 16,261 | 2,213 | 648 | 19 |
| Proportion of renewable energy | % | Faster to Zero | 52% | 50% | 6% | 2% | 0% |
| Non-renewable energy consumption | MWh | Faster to Zero | 11,801 | 16,514 | 32,908 | 26,776 | 26,386 |
| Number of offices with a green rating (LEED or BREEAM) | Number of office | Faster to Zero | 8 | NA | NA | NA | NA |
| Colleagues based in an office with a green rating | % of office-based colleagues | Faster to Zero | 23% | NA | NA | NA | NA |
| Scope 1 emissions - Total | tonnes CO2e | Faster to Zero | 2,822* | 4,134* | 4,776 | 3,205 | 2,997 |
| Emissions from natural gas | tonnes CO2e | Faster to Zero | 1,966 | 2,148 | 2,504 | 1,197 | 967 |
| Emissions from refrigerants | tonnes CO2e | Faster to Zero | 692 | 912 | 843 | 567 | 567 |
| Emissions from company vehicles & generator fuel | tonnes CO2e | Faster to Zero | 164 | 1,075 | 1,429 | 1,441 | 1,463 |
| Scope 2 emissions (location-based) | tonnes CO2e | Faster to Zero | 5,305* | 7,026* | 7,010 | 6,477 | 7,164 |
| Total scope 1 & 2 location-based emissions | tonnes CO2e | Faster to Zero | 8,127* | 11,160* | 11,786 | 9,682 | 10,162 |
| Intensity ratio total location-based scope 1&2 emissions per colleague | tonnes CO2e/Colleague | Faster to Zero | 0.74* | 1.00* | 1.18 | 1.29 | 1.59 |
| Intensity ratio total location-based scope 1&2 emissions per revenues | tonnes CO2e/£m | Faster to Zero | 4.89 | 3.86 | 4.98 | 5.51 | 7.55 |
| Scope 2 emissions (market-based) | tonnes CO2e | Faster to Zero | 233 | 397* | 6,385 | 6,477 | 7,164 |
| Total Scope 1& 2 market-based emissions | tonnes CO2e | Faster to Zero | 3,055* | 4,532* | 11,161 | 9,682 | 10,161 |
| Carbon offsets used to compensate for remaining emissions | tonnes CO2e | Faster to Zero | 3,055 | 4,532 | NA | NA | NA |
| Residual scope 1&2 emissions post green energy and offsets | tonnes CO2e | Faster to Zero | 0 | 0 | 11,161 | 9,682 | 10,161 |
| Scope 3 emissions included in our CarbonNeutral® company Certification | tonnes CO2e | Faster to Zero | 19,337* | 35,702* | NA | NA | NA |
| Emissions from Transmission & Distribution losses | tonnes CO2e | Faster to Zero | 320* | 501* | NA | NA | NA |
| Emissions from office waste | tonnes CO2e | Faster to Zero | 378* | 722* | NA | NA | NA |
| Emissions from air travel | tonnes CO2e | Faster to Zero | 18,045 | 31,881 | NA | NA | NA |
| Emissions from all business travel | tonnes CO2e | Faster to Zero | 18,638* | 34,479* | NA | NA | NA |
| Carbon offsets used to compensate for scope 3 emissions | tonnes CO2e | Faster to Zero | 19,337 | 35,702 | NA | NA | NA |
| Residual emissions | tonnes CO2e | Faster to Zero | 0 | 0 | NA | NA | NA |
| Total emissions for our science-based targets calculations (Informa & UBM combined) | tonnes CO2e | Faster to Zero | 306,959 | 664,650 | 663,313 | 663,547 | NA |
| Scope 1&2 emissions (location-based) | tonnes CO2e | Faster to Zero | 8,127* | 11,160* | 13,537 | 15,627 | 15,803 |
| Scope 1&2 emissions (market-based) | tonnes CO2e | Faster to Zero | 3,055* | 4,532* | 12,815 | 14,019 | 14,433 |
| Scope 3 emissions - Other indirect emissions from our value chain | tonnes CO2e | Faster to Zero | 303,904 | 660,262 | 650,498 | 649,528 | NA |
| Scope 3 emissions - Total upstream emissions | tonnes CO2e | Faster to Zero | 188,253 | 253,660 | 231,748 | 233,062 | NA |
| Purchased good & services (b) | tonnes CO2e | Faster to Zero | 127,692 | 169,127 | 163,394 | 163,394 | NA |
| Capital goods (b) | tonnes CO2e | Faster to Zero | 20,177 | 20,609 | 7,862 | 7,862 | NA |
| Transmission & Distribution losses | tonnes CO2e | Faster to Zero | 320* | 501* | 562 | 943 | 963 |
| Energy (well-to-tank) | tonnes CO2e | Faster to Zero | 1,127 | 1,418 | 1,820 | 1,933 | 1,860 |
| Upstream transportation and distribution - Books & journals distribution (b) | tonnes CO2e | Faster to Zero | 17,960 | 16,200 | 6,937 | 6,937 | NA |
| Office waste | tonnes CO2e | Faster to Zero | 378* | 722* | 760 | 820 | 696 |
| Business travel (c) | tonnes CO2e | Faster to Zero | 18,638* | 34,479* | 39,231 | 39,231 | NA |
| Water use | tonnes CO2e | Faster to Zero | 29 | 103 | 173 | 195 | 176 |
| Employee commuting (b) | tonnes CO2e | Faster to Zero | 1,932 | 10,502 | 11,009 | 11,747 | NA |
| Upstream leased assets | tonnes CO2e | Faster to Zero | 0 | 0 | 0 | 0 | 0 |
| Scope 3 emissions - Total downstream emissions | tonnes CO2e | Faster to Zero | 115,651 | 406,640 | 418,750 | 416,465 | NA |
| Processing of sold products | tonnes CO2e | Faster to Zero | 0 | 0 | 0 | 0 | 0 |
| Use of sold products - Customer use of digital products & services (b) | tonnes CO2e | Faster to Zero | 20,613 | 15,381 | 13,088 | 10,796 | NA |
| End of life treatment of sold products - Disposal of books & journals (b) | tonnes CO2e | Faster to Zero | 123 | 209 | 241 | 249 | NA |
| Downstream leased assets | tonnes CO2e | Faster to Zero | 0 | 0 | 0 | 0 | 0 |
| Franchises | tonnes CO2e | Faster to Zero | 0 | 0 | 0 | 0 | 0 |
| Investments | tonnes CO2e | Faster to Zero | 0 | 0 | 0 | 0 | 0 |
| Emissions from running exhibitions - see details below | tonnes CO2e | Faster to Zero | 94,915 | 391,050 | 405,421 | 405,421 | NA |
| Downstream transportation & distribution- Logistics of main contractors & exhibitors | tonnes CO2e | Faster to Zero | 59,056 | 240,338 | 250,988 | 250,988 | NA |
| Use of sold products - Events' energy, water & material use | tonnes CO2e | Faster to Zero | 15,698 | 91,915 | 90,138 | 90,138 | NA |
| End of life treatment of sold products - Events waste | tonnes CO2e | Faster to Zero | 20,161 | 58,797 | 64,294 | 64,294 | NA |
| Paper consumption | tonnes | 5,482 | 9,347* | 10,240 | 10,823 | 7,149 | |
| Paper use per revenues | tonnes/£m | 3.30 | 3.23 | 4.32 | 6.16 | 8.43 | |
| Paper from sustainable sources | % certified paper | 96% | 94%* | 94% | 63% | 88% | |
| Books & journals sent for pulping | tonnes | Faster to Zero | 281* | 271* | 470 | 587 | 523 |
| Office waste generated | tonnes | Faster to Zero | 948* | 7,046* | 6,309 | 5,073 | 5,089 |
| Total waste | tonnes | Faster to Zero | 1,229* | 7,317* | 6,779 | 5,660 | 5,612 |
| Estimated total waste diverted from landfill | tonnes | Faster to Zero | 704 | 3,414 | 3,309 | 2,869 | 2,813 |
| Estimated total waste sent to landfill | tonnes | Faster to Zero | 525 | 3,903 | 3,470 | 2,790 | 2,799 |
| Percentage of waste diverted from landfill | % | Faster to Zero | 57% | 47% | 49% | 51% | 50% |
| Total waste per revenues | tonnes/£m | Faster to Zero | 0.74 | 2.53 | 2.86 | 3.22 | 4.17 |
| Office water consumption | m3 | 83,483* | 297,920* | 361,908 | 261,000 | 250,000 | |
| Office water consumption per colleague | m3/Colleague | 8 | 27 | 32 | 35 | 39 | |
| Office water consumption per revenues | m3/£m | 50 | 103 | 153 | 148 | 186 | |
| Offices with high overall water risk according to WRI Aqueduct | % of headcount | 21% | N/A | N/A | N/A | N/A | |
Notes:
(a) Statutory loss before tax. Adjusted effective tax rate was 15.0% (2019: 19%).
(b) Indicates that the emissions of these categories were primarily calculated as part of our 2017 analysis of Scope 3 by EcoAct using CEDA emission factors. This exercise was repeated in 2019.
The 2020 and 2018 data was estimated based on the 2019 and 2017 calculations respectively.
(c) 2019 and 2020 business travel emissions include flights as well as hotel stays and ground transportation (rail, taxis, hire cars and personal cars). Prior years' data only include air travel emissions.
Data marked with a (*) has been independently assured by Bureau Veritas. Their assurance statements are available here: https://www.informa.com/sustainability/sustainability-reports/
Our reporting methodology is available at: https://www.informa.com/sustainability-methodology
Where accuracy improvements have been made, some earlier data has been restated.
2018 totals include UBM data from date of acquisition with the exception of the intensity metric and science-based targets data.
Download Informa Sustainability KPIs Summary data table (2020-2016) - 179kb